Installation Guide

Last Updated: June 14, 2019

Table of contents

  1. Which application do I need?
  2. Compatibility Chart
  3. Installation for Windows
  4. Installation for macOS
  5. Notes on installation for Linux
    1. App Image
    2. SNAP
  6. Notes on installation for Android
    1. Visit the Google Play Store listing for Network Canvas
  7. Notes on installation for ChromeOS
  8. Notes on installation for iOS

Which application do I need?

Network Canvas runs Network Canvas protocols and collects data. It is the application that an interviewer would use when in the field.

Architect is the program for creating Network Canvas protocols.

Server is the program that sends protocols to Network Canvas and receives data back from the field. Please note that you can also download protocols directly into Network Canvas. The function of server is to manage a project with many cases across devices.

Each application can be downloaded and installed individually. Architect and Server are desktop applications. Network Canvas can run on a desktop but it is also designed for tablet devices.

Compatibility Chart

See the chart below for compatibility.

  Architect Server Network Canvas
Microsoft Windows1
Apple macOS2
Linux3
Apple iOS tablet4    
Android tablet5    

1 Architect, Server and Network Canvas were tested on Windows 10. We recommend at least 100MB of free space and 2GB of RAM. Installation does not require administrator access. Automatic discovery of Server on the same network requires the installation of Bonjour technology (integrated into the installer).

2 Entire suite tested on Mac OS 10.13 High Sierra and 10.14 Mojave. We recommend at least 100MB of free space and 2GB RAM.

3 Entire suite tested on Ubuntu and Manjaro Linux. We recommend at least 2GB of RAM. The applications will require approximately 100MB of space for a complete install. Additional configuration steps may be required to enable automatic server discovery. Please contact us for details.

4 Network Canvas is designed for larger tablet devices. We strongly recommend a minimum 9.7" screen size. iOS 10+ required.

5 Network Canvas has been tested on a Samsung Chromebook plus with 1GB RAM through Android app compatibility, and a Pixel C Android tablet - both running Android 8.1. Requires Android version 7.1.1 or above.

Installation for Windows

Visit the download page, and download the Windows version of each app you require.

Open each .exe file. You may be presented with a dialog that says the application cannot be run because it is from an unsigned publisher. This happens because our apps have not yet built up enough trust with Microsoft to automatically pass these filters. This will change as more users install our apps.

In order to continue to install the application simply click the “more info” text in the dialog. Then a “Run Anyway” button should appear. Once the application is installed it should open straight away. You should also be able to find the application in your program list from the start menu.

Installation for macOS

Visit the download page, and download the macOS version of each app you require. These are packaged in the form of a DMG disk archive.

When you double-click on the file it will open a new Finder window with the application icon and a folder representing your computer’s “Applications” folder. Drag each application into the Applications folder. If you are prompted for authentication and you do not have it, you can simply drag the application to anywhere underneath your home directory.

Once the application is installed you will need to double click on the application icon to open the program.

Notes on installation for Linux

Network Canvas uses both the Snappy and App Image universal installation package formats for distributing Linux packages.

App Image

Visit the download page, and download the AppImage version of each app you require.

Once downloaded, installation should be as simple as making the .AppImage file executable, and then double clicking it. You should then be prompted to integrate the package with your system.

SNAP

Visit the download page, and download the SNAP version of each app you require.

The latest alpha versions of the suite will soon be made available through the Snapcraft Store by searching for the names of the apps. For the time being these versions may not be fully functional. In particular, functions that require network or device access may not work correctly, or at all.

Notes on installation for Android

Installation for Android devices works the same as with any other Android app. It can be found by opening the Play Store app, and searching for “Network Canvas”. Alternatively, you can visit the Play Store website, and initialize the installation on your devices from there:

Visit the Google Play Store listing for Network Canvas

Please note that Network Canvas requires Android version 7.1 or newer, and will work best with larger tablet devices (9.7”+). Installation is restricted to devices that meet these criteria.

If you cannot find Network Canvas in the Play Store, it is likely because your device is not compatible. If you believe your device should be compatible and you still cannot find the app in the Play Store, please contact us.

Notes on installation for ChromeOS

If your ChromeOS device supports installing Android apps, you can install the Network Canvas app as usual through the Google Play Store. To do this, please see the instructions above for installing the app on Android.

Please note that only Network Canvas is specifically designed to work with ChromeOS. Running Architect or Server (for example through Linux app compatibility) is not supported at present.

Notes on installation for iOS

We are managing the Network Canvas Alpha and Beta through Apple’s Test Flight software. To install Network Canvas on your device, you will first need to download and install the Test Flight app from the Apple App Store.

Once you have completed this, you can click on the following link to join the testing program: Network Canvas on Apple TestFlight.

Network Canvas was developed on a 12.9” iPad pro, and will work best with larger iOS devices (9.7”+). A version of iOS greater than 10 is required to install and use the software.